Javascript must be enabled to use the remote support services. Make sure browser supports JavaScript, and enable and refresh the page it if disabled.
Enter the connection code and press 'Connect'.
Agent will control your mouse / keyboard. Do you allow?
The recorded video will be saved on your PC. Continue?
Remote Support Recording Information
Remote support process recording will be saved on the agent side.
Click "Direct Download" if automatic connection fails.
Please click 'File Download' and then execute it to reconnect.